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Privacy Policy

Privacy Policy

Privacy Policy for S.Audi Travel Services

Welcome to S.  Audi  Travel Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and store your information when you use our website, travelwithaudi.com.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, submit forms, contact us, or request travel services, we may collect the following information:
Personal Information
  • Full name
  • Email address
  • Phone number
  • WhatsApp number
  • Travel preferences and destinations
  • Travel dates
  • Budget information
  • Number of travelers
  • Children’s ages (if applicable)
  • Special requests or notes

Document Information

For document support services, we may collect uploaded files such as:
  • Birth certificate documents
  • Identification-related documents
  • Supporting travel documents

Technical Information

We may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Use Your Information

We use your information to:

  • Respond to travel inquiries
  • Plan and manage travel services
  • Contact you regarding your request
  • Provide quotes and booking assistance
  • Process customer support requests
  • Send confirmation emails
  • Improve website performance and customer experience
  • Maintain internal records
  • Meet legal and security requirements

3. Payment Information

Payments are processed through Amber Pay using payment links, invoices, or buttons provided after your travel request has been reviewed and confirmed.

S.Audi Travel Services does not directly store your full payment card information on this website.

Please review Amber Pay’s privacy and security policies before completing payments.

4. File Uploads and Document Security

If you upload documents through our website:

  • Only necessary files should be submitted
  • File uploads may be limited by size and file type
  • Documents are handled securely and only used for the requested service
  • Sensitive documents are not shared unless required to complete your request or comply with legal obligations

5. When do we collect Personal Information?

Our website may use cookies and analytics tools to improve performance and user experience.
Cookies may help us:
  • Understand website traffic
  • Improve site functionality
  • Remember user preferences
You may disable cookies through your browser settings.

6. Sharing of Information

We do not sell or rent your personal information.
We may share information only when necessary with:
  • Travel suppliers
  • Payment providers
  • Service partners
  • Legal authorities when required by law
Information shared is limited to what is necessary to complete the requested service.

7. Data Security

We take reasonable steps to protect your information through:

  • Secure hosting
  • Security monitoring tools
  • Limited access to submitted information
  • Website protection measures
However, no online transmission or storage system can be guaranteed 100% secure.

8. Third-Party Services

Our website may contain links or integrations with third-party services, including:

  • Amber Pay
  • WhatsApp
  • Travel-related providers
  • Analytics tools
We are not responsible for the privacy practices of third-party websites or services.

9. Your Rights

Depending on your location, you may have the right to:
  • Request access to your personal information
  • Request corrections
  • Request deletion of your information
  • Withdraw consent for communications
To make a request, please contact us using the information below.

10. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children without parental involvement.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.

12. Contact Information

Depending on your location, you may have the right to:

S.Audi Travel Services

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